We are currently looking for Member Feedback. Please fill out the form:
10 Carden Member Feedback FormWe are looking for Member feedback to help us evaluate our current successes, places for improvement and ideas for the future. Please take some time to share your thoughts and experiences.
SUMMARY OF RESULTS
February 1, 2011
1.0 Who was Interviewed?
- Wellington Water Watchers
- AIDS Committee of Guelph & Wellington County
- Ashley Wesley & Associates
- Council of Canadians
- Central Student Association
- CUPE 1946 Library Workers
- Guelph and District Labour Council
- Profound Insight Media
- Transition Guelph
- Everdale Environmental Learning Centre
- Natural Burial Co-op
- Pearl Street
- Ontario Public Interest Research Group (OPIRG)
- Guelph Technology and Design Cluster
- Community Environmental Leadership and Headwaters Program (CELP)
- Guelph-Wellington Health Coalition
- Improvisation, Community, and Social Practice (ICASP)
- Architectural Conservancy, Guelph Chapter
2.0 Top Reasons for Membership
Physical space to meet; accessible/ centralized location; networking; visibility and promotional support; welcoming atmosphere; support 10 C values; increased credibility; being part of the 10 Carden community; great place to work.
3.0 Main Benefits of Membership
10 C events/workshops; meeting others; comfortable space to meet; connection to community; space to exchange information; networking with like-minded people; space for not-for-profit groups to convene; promotional help through e-bulletin; personally/professionally enlightening conversations; being part of something new; being connected to social change initiatives.
4.0 Awareness of Membership Benefits
Majority suggested updating the website; two groups suggested creating comprehensive information package.
5.0 Has Collaboration Occurred?
Results were mixed. Four member groups stated that joint initiatives occurred as a result of meeting someone new at 10 Carden. Eight member groups stated that membership has resulted in the strengthening existing collaborations/partnerships/relationships.
Members who attended past workshops and events cited these as excellent opportunities for developing connections (FUNraiser, 10 C workshop series) and were more likely to suggest that collaboration has occurred.
Groups who haven’t been using the space as much suggested that while opportunities for networking and communication exist, collaboration hasn’t happened quite yet and will take time to develop through trust and relationship building.
All groups stressed that website is important channel for profiling members and creating more awareness of who is using the space.
6.0 How to Increase Collaboration?
Firstly, add members profile to website. Other suggestions: community social change calendar; drop in time when people can have focused and/or open discussion; member-only online communication groups; socials and brainstorming sessions; member-only sessions to discuss struggles and opportunities; affordability for small-budget groups; members training members; casual networking at workshops.
7.0 Interest in Socials and Networking Opportunities
Majority of members are interested in attending socials and other networking opportunities, such as Saturday socials, food-related events, informal networking sessions, and ‘support groups’ to talk about stress management.
8.0 Workshop Suggestions
Organizational development; volunteer/staff management; advocacy/lobbying; writing press releases; school-work transition; running meetings; public speaking; business development; social media and networking; understanding federal laws; website design; topics around local foods; grant applications; budgeting; responsible investing; non-violent communication; time management; PR.
9.0 Personal Development Workshops
Approx. half of members were interested in personal development workshops: stress/ time management; managing burnout; roundtable discussion on work/life balance. Nine members were interested in yoga, and two members in spiritual growth workshops.
10.0 Availability for Workshops/Events
Weekdays 5:30 pm (particularly Mondays and Tuesdays); Saturday mornings.
11.0 Best Features of the Physical Space
Stone walls; big windows; coziness; flexible furniture; kitchen access; coffee maker and other supplies; building’s character; cleanliness; welcoming and friendly atmosphere; great design and feel.
12.0 Suggestions for Improvement
More networking/social events. Variable rates for volunteer-run organizations. (BOOST rates were created in response to this feedback.) Not-for-profit groups would like to see community-wide social change event calendar.
Other suggestions: promote member events outside of 10 C; controllable/adjustable & non-fluorescent lighting; parking info and maps on website; space renters accessing printer; control of heat in summer; more comfy co-working chairs; resource library; couches in community room.
13.0 Top Tools for Promotion
Website, followed by face-to-face interaction, e-bulletins, Facebook and Twitter. All members use email, but not all use Facebook/Twitter.