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Mutual Respect & Community Guidelines

Scope

At 10C, we firmly believe in fostering a culture of respect, goodwill, and harmonious coexistence that ideally leads to collaboration. 10C is committed to a culture of diversity, free of discrimination, in which all individuals are treated with respect and are able to contribute fully. 10C strives to create safe spaces and address conflict amongst its staff, members or people in this community network by acting as an intermediary during conflicts, and making sure everyone is heard and valued.

Similarly, 10C and the Guelph Farmers’ Market prioritizes the safety and well-being of all who enter and use the spaces. This policy applies to everyone attending the Farmers’ Market or using the facility, including visitors, Vendors, contractors, employees, volunteers, and Guelph
Farmers’ Market Staff. Basic rules:

  • Smoking and/or vaping is not permitted in the Market Building or on the Market grounds at any time.
  • Alcohol and drug use is not permitted in the Market Building or grounds at any time, unless as part of a sanctioned and licensed special event.
  • Documented Service Animals are permitted in the Market Building and Lot.
  • Pets and live animals are not permitted inside the Market building. Well-behaved pets on a leash are permitted in the outdoor Market Lot so long as they are not negatively disrupting Market traffic, Vendor set-ups or the customer experience.

Mutual Respect

It is our commitment that harassment, violence and discrimination will not be tolerated, condoned or ignored. Examples of acceptable behaviour include, but are not limited to:

  • Showing kindness to all community members always
  • Using appropriate language, tone and volume when interacting with others
  • Consideration and care for the space (i.e. being aware of your footprint in the building, informing Market Staff of any issues)
  • Respecting Vendor displays and items for sale by handling with care
  • Abiding by Market opening and closing hours
  • Respecting differing opinions and perspectives

Some examples of unacceptable behaviour include, but are not limited to:

  • Racist and discriminatory language and actions
  • Hostile or abusive language (including yelling, threats, profanity)
  • Unwanted physical contact
  • Causing unsanitary conditions
  • Theft of or damage to property

Any violation of these guidelines may result in a request to leave the Guelph Farmers’ Market premises and/or mediation and intervention by Market Staff. If at any time an individual feels threatened, the Guelph Farmers’ Market will support the individual by first arranging a safety plan with the individual, contacting external wellness services or the Guelph Police (as desired or required). At no point are Market Vendors or Market Staff expected to put themselves at risk or jeopardize their safety or the safety of others. Market Staff will follow-up on any incident that violates these guidelines with appropriate investigations which may include seeking further information from involved parties and/or seeking support from legal counsel or law enforcement.

You may file an incident report using this online form and Market Staff will follow up ASAP.

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