Schedule C: General Guidelines for Sharing Space

Host Desk

Our goal is to have the front door of 10C unlocked and the host desk staffed Monday through Friday, 9am-5pm (except if public health measures dictate otherwise and for some holidays, with advanced notice to members). The host can receive deliveries, orient and direct your guests, assist with sign-in and, on occasion, 10C may provide evening and weekend hosting. If you need hosting for an event outside regular business hours or a more involved/dedicated host, please contact Nathan at nathan@10carden.ca for rates and availability.

There is no host desk at the Farmers’ Market building, however, there are often 10C staff there during regular working hours who may be able to assist you.

Accessing the Building

KISI is a cloud-based application that is used to lock and unlock the front door at 10C and the doors of the Farmers’ Market (as of fall 2022). The doors at 10C are unlocked from 9am to 5pm, Monday to Friday (except certain holidays and/or with advanced notice) for members to access the space for mail pick-up or to host events and meetings. The doors at the Farmers’ Market are locked at all times unless there is a public event taking place (i.e. Take Home Thursdays, Saturday Farmers’ Market). This will change with expanded use of the Farmers’ Market facilities and grounds.

All individuals who require 24/7 or regular off-hours access to the building, including office tenants and their employees and part- and full-time coworkers, are required to fill out the 10C KISI User Agreement Form. Office co-tenants can fill out the form on behalf of any employees needing 24/7 access, or direct them to fill out the form themselves. We ask that all members of the same organization share a single KISI login and password. We cannot grant KISI access until this form is submitted.

Parking

Street parking downtown is free for up to 2 hours Monday to Saturday, 8am to 6pm. Street parking is free on Sundays. Market Parkade, the parking garage across from City Hall (Market Parkade) is the most convenient option, with a 2022 pricing structure of:

• Monday to Friday, 8 a.m. to 6 p.m.:  $3 per hour, $30 maximum per day
• Saturday: $3 per day or $5.50 special event
• Evenings and Sundays: Free or $5.50 special event

Alternatively, free all day parking is available on many side streets adjacent to downtown and near the Guelph Farmers’ Market.

Inclusive Space

10C strives to be an inclusive and welcome space for everyone, where people can be their authentic selves, where we can learn and unlearn through brave, caring and courageous conversations. We are working to build an anti-racist community and encourage everyone to deconstruct systemic racism in all systems. We expect you to be respectful and empathetic in your relations to all people at 10C. Please speak to 10C staff or volunteers with any concerns of any actions relating to inclusive space.

Hosting a Meeting or Event

We try to make hosting a meeting or event at 10C easy and enjoyable for all. As a 10C member, you receive special member rates (50% off community rates) and the support and care of the 10C staff team. We can work with you to determine your event set-up needs and be sure you have what you need to feel confident and enthusiastic about your next event. Plan to have enough time to set up and to clean up when you book a meeting room. Leave the space even better than how you found it with any recycling/waste and belongings removed and tables and chairs in place. 

All event space rates and descriptions are available here. Please reach out to Nathan at nathan@10carden.ca with your specific event details and requests.

Meeting & Event Room Pop-ins

All coworkers, hot-deskers and office cotenants are welcome to use vacant meeting rooms on a “pop-in” basis (i.e. you do not need to book in advance). If you are doing so, please ensure you follow these 2 basic guidelines:

• Keep your stay to no longer than 1 hour
• Check Skedda to make sure there are no bookings in that room during the time you are using it. Not on Skedda? Talk to Nathan (nathan@10carden.ca).

Clean Spaces

Please clean up after yourself, do your own dishes and return booked spaces to how you found them. The goal at 10C is that we share space by leaving the space even better than how you found it with any recycling/waste and belongings removed and tables and chairs in place.

Security

During business hours, please ask any visitors to your organization to check in with the Front Host Desk for assistance. Please do not let visitors into the member spaces outside of business hours (Mon-Fri, 9-5) as this is a security risk. NEVER prop the front door open or leave the main floor lobby area unattended. If you require the door to be open outside of business hours, please request this by reaching out to Nathan at nathan@10carden.ca. Those using event spaces on other floors are asked to have a representative of their organization on site on the main floor at ALL TIMES to welcome guests. Do NOT leave the main floor space open or unattended at ANY TIME.

Lost or Stolen Items

10C is not responsible for lost or stolen items, although we maintain a lost and found holding items for 1 month at the front desk of 10C and at the Guelph Farmers’ Market.

Cleaning

A 10C staff team member regularly cleans common areas.  Private offices and coworking desks are the responsibility of the tenant. If you see an issue, please be in touch with 10C staff. Meeting and event spaces should be left how you found them.

Noise

Please be conscious of others working around you in this shared work environment.  Feel free to use unoccupied meeting rooms and common areas for bigger conversations.

Scent

10C  is striving to be a scent-free environment – please do not wear or use scented products.

Dogs

Service Dogs are always welcome. Other dogs can also share time if they are well behaved and kept under control. Not everyone is as comfortable with canine tenants and some may have serious allergies that we need to consider. 10C staff will do their best to help you navigate bringing a pet to work. If your pet’s behaviour becomes an issue, you may be asked to leave them at home.

Reducing Waste

10C believes it is important for us to be aware of the waste we create and its disposal process. To this end, we ask all meeting and event space users to remove their garbage from the room after their booking. We provide black containers that can be used to collect the 3 types of waste, which can then be emptied into the 3 stream  ‘mushroom’ containers on the street provided by the City of Guelph. You are also welcome to empty these containers in the basement where you will find 2 large containers for gray and blue items.

Failure to remove the waste from your meeting or event space will result in a $50 fee.

For daily coworkers and hot-deskers, please use the garbage containers located in the 2nd and 3rd floor kitchenettes. Please put any food waste into the compost containers on the counters (fruit fly outbreaks are gross!) and separate your recyclables and waste into the appropriate container (recycling in the blue bins, garbage in the white bins).

We ask that you please refrain from using single-use plastic water bottles and disposable dishes and cutlery whenever possible. There is filtered drinking water in the fountain on the main floor and dishes available to use in the kitchenettes on the second and third floors, or by request from 10C staff.